Frequently Asked Questions
Answers to the most common questions.
Frequently Asked Questions from Customers
Here are the most common questions from customers.
What is an aesthetic model?
The term 'model' refers to individuals who agree to have their treatments photographed, filmed, or used for training purposes. In exchange, the customer receives high-quality treatments at a special discounted price.
Can anyone become a model?
Yes! Whether you've volunteered as an aesthetics/content model before, or are new to this, our platform is designed for all individuals over the age of 18. Simply sign up and start saving on treatments!
How does the booking process work?
Once you've found your desired treatment, choose from the available dates and times, and make sure you've read all the listing requirements. Request to book and wait for the clinic to accept your booking!
How are payments handled securely?
All payments are processed securely through Stripe, a trusted payment processor used by millions of businesses, including Amazon and Google. Your banking details are never stored on our platform.
What if I need help or have feedback?
We're happy to help! Send us an email at hey@blumi.co.uk, and we'll get back to you ASAP.
Frequently Asked Questions from Partners
Here are the most common questions shared by partners.
How does the platform work for partners?
Simply sign up and create your profile. You'll need to connect your Stripe account to start creating listings and to accept bookings! Don't forget to request reviews after each completed service.
Is it free to join the platform as a partner?
Yes, signing up and listings your services is completely free. The platform applies a 15% commission on each transaction: around 5% of this goes toward Stripe's payment processing and payout fees, and the remaining portion helps cover the platform's operational costs.
How is my banking information protected?
All payments are securely processed through Stripe, a trusted payment platform used by millions of businesses worldwide. Your banking details are never stored on the platform itself.
Do I need to be a medical professional to sign up?
Non-surgical aesthetic treatments (such as injectables, laser therapies, chemical peels, and fat-dissolving treatments) must be carried out by qualified medical professionals (doctors, nurses, or other licensed clinicians).
Beauty and other non-medical treatments can be offered by any practitioner, provided you are properly trained, qualified, and insured to perform those services.
How can I get help?
For questions or feedback, reach out to us at hey@blumi.co.uk and we'll get back to you ASAP. We're here to support you!